land Feefo Platinum Award’s accolade of winning customer service awards, including the prestigious Feefo Platinum Trusted Service Award in 2024, reflects the platform’s unwavering commitment to providing exceptional service and fostering a positive experience for its users. This recognition not only underscores the platform’s dedication to customer satisfaction but also sets it apart as a leader in the sailing holiday industry.

At the core of’s success in customer service is its responsiveness and attentiveness to the needs of its users. The platform has established itself as more than just a booking service; it is a partner in the sailing journey of each customer – whether they are looking for an Italy catamaran charter or a small yacht in the Bahamas. By prioritizing open communication channels and addressing inquiries promptly and efficiently, PlainSailing has earned the trust and loyalty of its clientele.

The Feefo Platinum Trusted Service Award, a pinnacle of recognition, is a testament to PlainSailing’s consistent delivery of outstanding customer service. Feefo, a renowned customer reviews platform, awards the Platinum Trusted Service accolade to businesses that consistently receive exceptional feedback from verified customers. This recognition not only highlights PlainSailing’s commitment to transparency but also showcases the platform’s ability to consistently meet and exceed customer expectations.

The customer service awards garnered by PlainSailing demonstrate the platform’s dedication to going above and beyond the industry standard. Whether assisting customers in selecting the perfect yacht, providing guidance on sailing routes, or addressing concerns with bookings, the platform’s customer service team exhibits a level of expertise and responsiveness that resonates with users. This commitment to excellence contributes to positive reviews, fostering a community of satisfied customers.

One of the key factors contributing to PlainSailing’s success in customer service is its emphasis on personalized assistance. The platform recognizes that each sailing holiday is unique, and users may have varying levels of experience and specific requirements. By offering tailored guidance and support, PlainSailing ensures that customers feel confident and well-informed throughout their entire journey, from the initial booking to the actual sailing adventure.

The Feefo Platinum Trusted Service Award is a prestigious recognition that is not easily earned. It signifies PlainSailing’s consistent dedication to transparency, reliability, and customer satisfaction. By obtaining this award, PlainSailing not only distinguishes itself within the sailing holiday industry but also solidifies its reputation as a trusted and customer-centric platform.

Moreover, PlainSailing’s commitment to sustainability and responsible tourism aligns with the values of an increasingly conscious customer base. The platform’s efforts to promote eco-friendly practices contribute to a positive perception among users who prioritize environmental responsibility. This focus on sustainability not only enhances the overall customer experience but also positions PlainSailing as a socially responsible leader in the travel industry.


In conclusion, PlainSailing’s recognition through customer service awards, including the Feefo Platinum Trusted Service Award in 2024, is a testament to its unwavering commitment to excellence. By prioritizing customer satisfaction, personalized assistance, and sustainability, PlainSailing has not only earned the trust of its users but has also positioned itself as a leader in the competitive landscape of sailing holiday platforms. As the platform continues to prioritize the needs of its customers, it is likely to maintain its stellar reputation and continue to set industry benchmarks for outstanding service.

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